Refund policy

All sales are Final Sale and we do not offer returns, unless you purchase Seel Return Assurance.

For defective or damaged products, please contact us at afoster@evanstonmagazines.com with information about your order to discuss a refund or exchange. 

If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.  You can learn more about the Seel Return Assurance policy below.  If you do not purchase Seel Return Assurance along with your order, the order is Final Sale as stated above.

 

About Seel Return Assurance

Get peace of mind while shopping when you add Seel Return Assurance on eligible items.

You’ll have the option to return eligible items for a refund by purchasing Seel Return Assurance at checkout when available. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.

The item(s) must be new, unwashed, in the same condition in which you received them, without any traces of perfumes or other applied scents, and in the original packaging with tags attached.

All purchases are subject to the standard return period of 30 days, and returns must be initiated within 30 days from the date your package is marked as delivered by the carrier.

To initiate a return, please follow the instructions provided in your Seel confirmation email and submit your return at https://app.seel.com/return/portal

We are unable to offer free return shipping on eligible item(s) returned. Seel will provide a prepaid return shipping label for domestic orders. We will deduct the standard $10 return shipping fee from your refund when processing the return. 

Once the return is received and approved, the refund will be processed to your original form of payment.

Seel Return Assurance is currently only offered on orders shipping to addresses in the United States (excluding US Territories). Please note, the cost of Seel Return Assurance is nonrefundable.

Questions? Email us at returns@seel.com

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